LOGIX TECHNOLOGY is a distinguished software services company, specializing in the provision of professional software development services, fostering strong partnerships through the establishment of offshore development centers, offshore product development, and software testing with an infrastructure-oriented approach. We excel at simplifying and enhancing offshore outsourcing, not only by delivering innovative solutions to meet our clients’ exact requirements through high-performance teams but also by significantly contributing to our clients’ success by reducing time-to-market and improving quality.

At LOGIX TECHNOLOGY, we are committed to delivering the highest level of professional excellence and making a significant impact in the software development sector. If you are a dedicated professional looking to join a dynamic team working with global leaders, we encourage you to explore the exciting opportunities that await you with us.

Job Description

Review and analyze system specifications.
Learn basic knowledge on low-code/no-code systems and get hands-on experience on ClientTrack, UiPath, RPA related.
Customize and configure forms, workflows, workspaces, and dashboards in client environments.
Manage a queue of tickets and escalate tickets to ensure rapid resolution times.
Work closely with Client Managers, developers, database administrators, and subject matter experts to address client needs and proactively resolve issues.
Utilize SQL and the front and back end of databases to identify and resolve issues.
Apply critical thinking/problem-solving skills in working with clients and cross- functional teams on client support initiatives.

Required skills & experience

At least 02 years – experience as a low-code/no-code engineer.
Have experience with platform ClientTrack, Bubble, Power App, etc.
Excellent oral and written communication skills.
Have a working knowledge of programming, in program SQL.
Have logic developer and business sense.
The ability to quickly learn the Client’s platforms to effectively support clients using the application.
A drive to resolve complex, challenging, or escalated Issues.
Experience with SQL and relational databases.
Experience in a customer-facing role, managing issues, concerns, deadlines, and escalations.
Have knowledge on HMIS, Healthcare, ERP, etc… business domains is a plus.
Bachelor’s degree, IT background is a plus.
Strong analytical and solution design skills.
Strong technical skills to troubleshoot and resolve issues.
Troubleshooting experience in a technical, software, or IT role.
Experience in software configuration, customizations, or implementation roles preferred.
Strong organizational skills and attention to detail.

Benefits & Perks

Attractive Salary & Benefits, full salary in probation.
Performance appraisal twice a year, 13th-month salary.
Healthcare and incident insurance.
16 Paid Leave days / year (12 Annual Leave, 02 Summer Leave ,01 Birthday Leave & 01 Christmas Leave).
Company trip, annual year-end party, team building activities.
Diverse careers opportunities with Software Services, Software Product Development.
Working and growing in a value driven, international working environment and standard Agile culture with passionate and talented teams.
Various training on hot-trend technologies, best practices, and soft skills.
Free in-house entertainment facilities: football, table football, PS, badminton, trekking…coffee, and snacks (instant noodles, cookies, candies…).